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CareersNow Hiring

If you are looking for a great opportunity with a diverse and growing organization, then look to AAA Hudson Valley.

We offer our employees numerous benefits, such as:

  • Medical insurance
  • Dental insurance
  • Vision coverage
  • Life insurance
  • 401(k) plan
  • Vacation
  • Personal/sick time

AAA Hudson Valley provides towing, recover and battery service to members needing emergency roadside assistance. Members can also save money at our travel agency, travel store and with our Auto and Home insurance options. We provide our services in Albany, Rensselaer, Columbia and Greene Counties, NY and these areas of Saratoga County, NY: the villages of Stillwater and Waterford and the city of Mechanicville.

Please use the link next to the job title to apply online. You may also fax your resume to 518-426-5981, or mail it to 618 Delaware Ave., Albany, NY 12209. Include salary requirements with your submission. Please indicate the position for which you are applying in a cover letter, if mailing or faxing your resume to our office.   

We appreciate your interest in AAA. Due to the number of applicants, we can respond to qualified candidates only. No phone calls please.


We're hiring for the following jobs:

AAA Hudson Valley - Albany, NY 12209

Are you a high-energy, sales-oriented insurance professional? We are looking for a Property & Casualty (P&C) Licensed Insurance Sales Associate.

Our sales agents are required to use their sales skills to quote and sell auto, home & other insurance. The insurance sales agent will take inbound and outbound calls from potential customers; qualifying and explaining features, benefits and policies in hopes of enrollment.

Must follow carrier, state and company guidelines for doing business in New York.

Proven sales and customer service experience required.



  • Proactively assist customers in the insurance application process
  • Ensures carrier, state, and company guidelines are adhered to.
  • Respond to customer questions and needs in a timely manner.
  • Explain features, advantages and disadvantages of various policies to match the right policy for each client’s needs.
  • Establish an ongoing relationship with our customers through excellent customer service
  • Ability to communicate with potential customers and overcome objections.
  • Cross sells insurance products, identifies sales leads, and makes outbound calls to finalize a sale.
  • Enters all information related to the call for reporting purposes.

Qualifications and Skills

  • Active Property & Casualty license required
  • Sales and customer service experience preferred
  • Must be enthusiastic, confident, outgoing, and highly motivated
  • Strong ability to communicate clearly and persuasively
  • Must be able to meet monthly sales goals.
  • Knowledge of PL Rater and AMS360a strong plus.

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • As Property & Casualty (P&C) Licensed Insurance Sales Associate.: 1 year

Required license or certification:

  • Property & Casualty (P&C)



AAA Hudson Valley provides towing, recovery and battery service to members needing emergency roadside assistance. We provide our services in Albany, Rensselaer, Columbia and Greene Counties.


  • Provide roadside assistance for emergency towing and recovery services
  • Operate a flat bed or a traditional wheel lift vehicle and/or a battery service vehicle
  • Candidates will cross train
  • Keep tools, paperwork, receipts and cash bag organized
  • Maintain clean vehicle, inside and out
  • Present a professional, courteous and sympathetic demeanor


  • Flexible to work a schedule that includes evenings, days, weekends and holidays
  • Be on call as needed
  • Complete a successful background check
  • Complete a successful pre-employment drug screen and DOT physical
  • Clean driver's license is required
  • Non-CDL license is acceptable for either the service vehicle or the flat bed
  • Towing endorsement required to drive flat beds
  • Automotive knowledge is very helpful
  • Computer skills including using tablets/iPads and sending/receiving emails
  • Excellent customer service and communication skills are necessary
  • Have a positive and enthusiastic manner with an emphasis on helping people in tough situations
  • Able to tolerate the elements all year round
  • Emphasis is always on safety in all situations
  • Towing experience of year or more is a strong plus



  • Guide members and customers on travel planning while providing exceptional customer service
  • Promote AAA preferred suppliers and promote their member benefits
  • Process Membership questions, renewals, changes, updates
  • Promote and sell all travel store merchandise, discounted tickets and financial products


  • 2 - 4 years of experience as a leisure travel agent with travel background
  • Knowledge of Apollo reservation system and airport codes is preferred
  • Ability to generate new leads and achieve goals.
  • Flexible to work into the early evenings, on a weekend shift and in all service centers within the Albany, Troy, Latham and North Greenbush service area
  • Strong customer service, basic travel accounting, good organizational skills and computer skills
  • Ability to communicate effectively in person, on the telephone and via email
  • Knowledge of US and global geography
  • Ability to perform internet research on travel destinations


JOB TITLE:              Dispatcher   24-7 Business  

JOB SUMMARY:    Primarily responsible for dispatching tow trucks for incoming emergency road service calls to support our members. Provide total member satisfaction to members at all times.


  1. Receives incoming emergency road service calls from customers on phone.
  2. Dispatches and routes tow trucks to correct locations utilizing digital dispatching software.  Follow up on emergency calls to insure customers receive road service. 
  3. Communicates with Contractors to verify service.
  4. Updates members and handles customer call back requests concerning a pending call status.
  5. Contacts different clubs to verify memberships.
  6. Supports the Membership Department as needed.
  7. Provides club information to visiting customers or over the phone.
  8. Provide total member satisfaction to members at all times.
  9. And/or other duties as may be assigned.


  • Previous dispatching experience is required.
  • Good customer service skills are desired
  • Knowledge of local geography is desired.
  • Microsoft Office proficiency  is required 

Please send your resume to