Reopening Procedures

AAA Hudson Valley Offices Procedures for Reopening to Public

open to public june 8We are excited to announce that we can welcome you into our four office locations again!!! Please see below for the guidelines and updates we have put into action moving forward:

1. Additional Cleaning Measures - We have supplied each employee with sanitizer, masks, and gloves. For those that are working with members one-on-one, we have also provided sneeze guards.

2. Sanitizing Stations - At each location, you will find a station at the front of the store with sanitizer, masks and gloves for your use while shopping.

3. Procedures - Counters are being disinfected between customers, with attention to sanitizing door knobs and other high touch areas routinely throughout the day.

4. Guidance - AAA staff members have read, signed and returned statements that they understand and will follow procedures. This includes reporting any illness or exposure and taking the necessary precautions to ensure their health and yours.

5. Curbside Pickup - Newly available, you can shop certain items by phone or order online and pick up curbside at any of our four AAA Travel Stores. There are signs in each location with instructions for you to follow. Visit to order select items now.

6. Virtual Experiences - Stay tuned for virtual travel events to explore dream destinations with different cruise, tour and lodging partners. If you would like to have a video consultation with a AAA Travel or Insurance Agent, no problem. Call 518-426-1000 and schedule yours today.

We know things we will be a bit of an adjustment for the foreseeable future, but understand these steps are necessary. All departments are ready to serve you. We are practicing social distancing and while in-person appointments are welcome, we encourage you to take advantage of available virtual experiences and curbside opportunities. If you have any questions about our safety procedures, please visit

Thank you for your business and continued membership.

Your AAA Hudson Valley Team


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AAA Travel Store

Visit our store in person or online to find the travel guides, maps, luggage, discounted tickets and more you need for your next trip.


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Call us at (518) 426-1000 to reach any of our AAA Hudson Valley offices


618 Delaware Ave. Albany, NY 12209
Mon-Fri 8:00 AM - 6:00 PM Sat 9:00 AM - 1:00 PM


514 Congress St. Troy, NY 12180
Mon-Fri 9:00 AM - 5:00 PM 


Newton Plaza
595 New Loudon Rd.
Latham, NY 12110
Mon-Fri 9:00 AM - 6:00 PM Sat 9:00 AM - 1:00 PM

North Greenbush

593 North Greenbush Rd. Rensselaer, NY 12144
Mon-Fri 9:00 AM - 5:00 PM

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AAA is an association of regional clubs and your local AAA club is best equipped to provide you with the products or services you need. We also have information for International Members.


AAA Hudson Valley serves members in Albany, Rensselaer, Greene and Columbia Counties, NY and these areas of Saratoga County, NY: the Villages of Waterford and Stillwater; and the City of Mechanicville. Live in another area? No problem, it’s easy to find your local AAA club.