Overall, how were you satisfied with AAA Emergency Road Service experience?
What service did you receive?
Were you satisfied with the response time?
Was the emergency call answered promptly?

AAA Telephone Operator

How satisfied were you with the AAA call taker in each of the following areas?
Answered phone in timely manner?
Able to do what was necessary to help?
Courtesy/sympathy/understanding
Knows AAA and Policies
Provided helpful information

Service Vehicle Driver

How satisfied were you with the Service Vehicle Driver in each of the following areas?
Appearance of service vehicle?
Appearance of service vehicle driver?
Courtesy/sympathy/understanding
Knew how to service your vehicle correctly?
Able to do what was necessary to help?

If you wish to be contacted regarding this service call, please fill out the following spaces.

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Call us at (518) 426-1000 to reach any of our AAA Hudson Valley offices

Albany

618 Delaware Ave. Albany, NY 12209
Mon-Fri 8:30 AM - 6:30 PM Sat 9:00 AM - 1:00 PM

Troy

514 Congress St. Troy, NY 12180
Mon-Fri 9:30 AM - 6:30 PM Sat 9:00 AM - 1:00 PM

Latham

Newton Plaza
595 New Loudon Rd.
Latham, NY 12110
Mon 10:00 AM - 6:00 PM Tue-Fri 9:30 AM - 6:30 PM Sat-Sun 9:00 AM - 1:00 PM

North Greenbush

593 North Greenbush Rd. Rensselaer, NY 12144
Mon 10:00 AM - 6:00 PM Tue-Fri 9:30 AM - 6:30 PM Sat-Sun 9:00 AM - 1:00 PM

Find a different AAA club

AAA is an association of regional clubs and your local AAA club is best equipped to provide you with the products or services you need. We also have information for International Members.

AAA Hudson Valley serves members in Albany, Rensselaer, Greene and Columbia Counties, NY and these areas of Saratoga County, NY: the Villages of Waterford and Stillwater; and the City of Mechanicville. Live in another area? No problem, it’s easy to find your local AAA club.