Privacy Policy

AAA Hudson Valley's Privacy Policy

Updated as of September 20, 2016

This website is designed and maintained by AAA Hudson Valley (“AAAHV”). AAAHV respects your concerns regarding your privacy. This privacy policy (“Privacy Policy”) applies to the use of AAAHV’s website. It describes the types of personal data collected, the purposes for which AAAHV collects personal data, and the measures taken to protect your information. This Privacy Policy also provides contact information so that you can reach AAAHV regarding any questions, or to update your information.

618 Delaware Avenue
Albany, New York 12209
Attn: Internet Services


Telephone: 518-426-1000

"Remember My Login" Use of Cookies

What is a cookie?

Cookies are pieces of information sent by a web server and stored on your computer for future reference. They contain information about how you are using a website and can track your movements through it. AAAHV uses two types of cookies:

  1. Session cookies which only last while you are on that particular website; and
  2. Persistent cookies, which are written on to your hard drive and can remain there permanently or until they reach their pre-assigned expiry date

How does AAA use persistent cookies?

AAAHV’s primary use of cookies is to make our website easier for you to use. Upon detection, your cookie entitles you access to virtually all of the Member or Guest areas on the website. With a cookie registered users do not have to log in with one exception; a user doing an on line transaction will be requested to log in. This allows AAAHV to know who within a family is doing the transaction.  

AAAHV also uses cookies to track website visits, transmit potentially useful information, and personalize your future visits to the website. AAAHV’s cookies do not capture your individual email address or any private information about you. However, AAAHV may use the information provided on a consolidated basis for statistical and survey purposes and to improve the user friendliness of AAAHV’s website.     

AAAHV may also use persistent cookies to remember what information has been presented to you, so that you don't see it again. For example, if AAAHV has to communicate information to you through a pop-up message or temporary message, a persistent cookie will make sure that you only have to see the information once, rather than having to see it every time you visit our website.

What cookies cannot do
Cookies cannot read your hard drive or access files and information stored on your computer. They cannot reveal anything about you that you have not chosen to enter as a user on the site. We will not store any personal information such as your name, address or social security number

Do I have to accept cookies?
If you are concerned about accepting cookies, you can set your browser to not accept cookies or to warn you when you are about to receive one, and you can then choose whether to accept it or not. If you choose not to accept cookies, you may not be able to access some pages on our website and others may not function at optimum efficiency.

Other Information collected from website visitors

For each visitor to AAAHV Online, our web server automatically recognizes the customer's IP address and domain name (where possible).          

AAAHV collects the IP address and domain name (where possible) of the visitors to the AAAHV website, and the e-mail addresses of those who communicate with us via e-mail, as well as information volunteered by the customer, such as survey information, applications for membership and requests for member services.

Any information AAAHV gathers is used for responding to inquiries, for improving the content or design of our website and for internal review or use.           


AAAHV Online Travel and TourBook®

AAAHV is committed to honoring the privacy of the users of the AAAHV Enhanced Services website, which includes any personally identifiable information. AAAHV will utilize any information collected to better understand its user's needs and provide better service. In addition, AAAHV will use the information it gathers to improve the content of the website. If any personally identifiable information has been volunteered, AAAHV may utilize that information to notify users about updates to the website and/or contact users for marketing purposes. The information that is personally identifiable will not be shared with or sold to any other organizations for commercial purposes.   

Below is a list of non-volunteered information that will be collected automatically when visiting the AAAHV Enhanced Services website:

  • The referrer (the website prior to entering the AAAHV website)
  • The IP address of the workstation
  • Date and time logged in and out
  • Pages visited while on the AAAHV website
  • Time spent on each page
  • Files downloaded
  • Criteria used when searching

If the user supplies their telephone number online, they may be contacted by AAAHV regarding orders placed online. Please be sure to provide AAAHV with the correct phone number.

Unless you request not to, AAAHV may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy. You may opt out of any such future contacts from AAAHV at any time by sending an email to or a written request to:

618 Delaware Avenue
Albany, New York 12209
Attn: Internet Services


AAAHV’s website contains links to third party or external websites. These links are provided to you for information only. AAAHV does not control, and is not responsible for the contents of any website linked to the AAAHV website; your connection to any such linked website is at your own risk. AAAHV has not reviewed all of the websites which are linked to the AAAHV site, and the existence of such links does not indicate our approval or endorsement of any material contained on any linked website. AAAHV encourages our users to be aware when they leave our website and to read the privacy statements of any other website.  Your use of any linked website will be subject to any terms of use contained within such site.


This Privacy Policy may change from time to time, and all updates will be posted on this page.

If you feel that AAAHV is not abiding by this Privacy Policy, you should contact AAAHV immediately via telephone at (518) 426-1000 or via email at


Catch up on AAA Hudson Valley’s latest news, tips, events and more by reading our latest blog posts.

Visit our store to find the travel guides, maps, luggage, discounted tickets and more you need for your next trip.

Learn why you should consider a career at AAA Hudson Valley, and browse our current job openings.

Call us at (518) 426-1000 to reach any of our AAA Hudson Valley offices


618 Delaware Ave. Albany, NY 12209
Mon-Fri 8:00 AM - 6:00 PM Sat 9:00 AM - 1:00 PM


514 Congress St. Troy, NY 12180
Mon-Fri 9:00 AM - 5:00 PM 


Newton Plaza
595 New Loudon Rd.
Latham, NY 12110
Mon-Fri 9:00 AM - 6:00 PM Sat 9:00 AM - 1:00 PM

North Greenbush

593 North Greenbush Rd. Rensselaer, NY 12144
Mon-Fri 9:00 AM - 6:00 PM Sat 9:00 AM - 1:00 PM

Find a different AAA club

AAA is an association of regional clubs and your local AAA club is best equipped to provide you with the products or services you need. We also have information for International Members.

AAA Hudson Valley serves members in Albany, Rensselaer, Greene and Columbia Counties, NY and these areas of Saratoga County, NY: the Villages of Waterford and Stillwater; and the City of Mechanicville. Live in another area? No problem, it’s easy to find your local AAA club.